My laptop or PC is
not turning on! Help me, please.

You turned on your PC or laptop, and it doesn't boot up Windows. In some cases, there's no power and a black screen. Not to worry! Your data is not lost yet. Let's find out why your laptop or computer doesn't start.

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Don't throw away your PC or laptop that doesn't boot up yet.

Blown power supply?

One of the reasons your desktop computer or custom built PC stops working is blown power supply. Luckily we have spare ones, so we can test if yours is working fine or not.

Faulty motherboard?

It could be a fault on the motherboard, or your BIOS needs updating. Unless you know what you are doing, it's hard to tell. That's why you should call Computer Genie to investigate.

Damaged hard disc?

Has your hard drive been making funny noises? It could be on its last legs. Don't worry; we may be able to save your photos; we understand how precious they are.

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Finding the cause of the problem
Is your laptop, desktop custom built PC or Mac not booting up?

We fix laptops and repair computers that don't start in Aldershot, Alton, Ash, Ash Vale, Bordon, Camberley, Farnborough, Farnham, Fleet, Frimley, Guildford, Mytchett, Sandhurst, Tongham and Woking area.

Inspection is free! Bring your computer or laptop to us, and we'll take a closer look at why it doesn't turn on and let you know how to fix it.

Computer and laptop repair services with a difference

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No fix, no fee
It happens rarely, but there are PC and laptop problems that we can't fix, there's no fee to pay.
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Fast fix
You want your laptop or computer fixed as soon as possible; we aim to repair it the same day.
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Keeping you updated
Whatever your preferred method of communication is - text message, call or Whatsapp.
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No advanced payments
We don't take payments in advance and start working on the fix only if you are happy with the price.
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Brand new parts
We always buy brand new parts from reputable and tested suppliers based in the UK.
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Contactless payments
It's easy to pay when you pick up your fixed PC or laptop, with debit or credit card and contactless.
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5 star reviews
Your satisfaction and repairing your laptop or computer that doesn't start is our priority. We are proud to have over 65 reviews.
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Work guarantee
It's highly unlikely you encounter the same problem, but if you do, our work to fix a PC that doesn't start is guaranteed for 3 months.
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Parts guarantee
You can buy parts for us to exchange. We can buy them on your behalf. They come with a standard manufacturer's guarantee.

Trusted by locals to fix laptops and PCs that are not turning on

Residents in Aldershot, Alton, Ash, Ash Vale, Bordon, Camberley, Farnborough, Farnham, Fleet, Frimley, Guildford, Mytchett, Sandhurst, Tongham and Woking trust us to fix their custom built PCs or laptops when they are not booting up.

Reliable repair service when your PC or laptop doesn't start

When you have problems with your laptop or desktop computer not booting up to Windows, no power or a blank screen, there's a solution. It may be a faulty power supply or hard drive failure. Let's find out; it won't cost you anything!

  1. Step 1:
    Drop off your device
  2. Step 2:
    Free investigation
  3. Step 3:
    Fixing your device
  4. Step 4:
    Your device turns on again!
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So, you turned on your laptop or PC, and nothing happens?

When all you see is a blank screen when you turn on your desktop computer, laptop or custom built PC, then call Computer Genie for a free investigation.
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